Ordered a dyson battery through D & D advised ours needed changing. At a cost of 79. We were told they would call us when the battery was in, we ended up contacting them. After fitting the new battery it would not charge so returned the new battery thinking it would be replaced but we're given a refund by an abrupt gentleman who didn't even check the fault with the battery! He didn't seem surprised we took the battery back and no apology or advise was given. Very surprised this day and age a small independent shop owner can afford such lack of customers service. I would not recommend D & D Electrical.
Friendly knowledgeable owner about every thing electrical gave me good advice regarding vacuum cleaner and my office lighting
Very knowledgeable gentleman explained in detail (and showed me) why my vacuum cleaner was a write-off. Didnt waste time or money by booking in for repair, only to give me the inevitable answer. Thoroughly decent and acted with integrity; clearly knows his way around a vacuum cleaner, too. Recommended.
Lovely, friendly advice. All questions answered. Good, honest service and extremely reasonably priced. Will definitely use again.
This shops been here for years i remember popping in over the yrs just popped down now first time in yrs chap who i remember, was extremely rude serving me and really couldn't be bothered to help me, so bad i felt the need to come home and write this straight away.... i now own my own business, Customer service is NO.1 what happened to this family run caring business??? looks like i'll buy the parts off ebay than give my money to a fellow small business!
D & D Electrical is a UK Electrician based in Solihull, West Midlands. D & D Electrical is located at 886 Old Lode La, Solihull B92 8LW, UK.
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