Very efficient and much quieter than the PSC in Croydon.
was Accompanying my wife for her first visa as a spouse, i was very impressed with the politeness of the staff. the entire process at the centre was excellent. there is a drinks machine and toilets as well as a comfortable waiting area.
There's no enough words to talk about this centre. The service is fabulous. All the staff is so polite and helpful make u feel so comfortable. From the security to the reception to the managers ... woww I dont believe we can have such a great service in the governments sector ... Just proud of this centre... loved the experience of one day appointment.... specially ms Diana and the manager on duty such professionals and highly skilled ... helped me thru to get to my appointment ... and the security as well.... thank you ... a big thank you ms Diana.. and the security staff. 5 stars def. Excellent and quick and very positive environment. Keep it up thank u.
Staff are very professional and helpful from security to caseworker. Very good service. Excellent service.
My family and I couldn't be happier with our experience at this premium service centre. Everyone from security to the reception desk to the case officers and to biometric staff were all incredibly friendly, polite, professional and very accommodating. Their office ran like clockwork and expectations were always well managed by staff. Although parking is not available at the centre, its central location in the commercial district allows for parking at the John Lewis Car Park (which accepts credit card payments and is a less than 5 minute walk to the centre). To kill time when waiting for your application to be reviewed, you can easily and quickly walk to many different restaurants and stores to include those located inside the Mell Square Shopping Centre. Overall our family's experience was surprisingly excellent, and we can't thank the centre enough for having made this visa/BRP process a painless one, particularly for our children!
Premium Service Centre is a UK Local Government Office based in Solihull, West Midlands. Premium Service Centre is located at Dominion Court, 41 Station Rd, Birmingham, Solihull B91 3RT, UK.
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